Privacy Policy – 1xBet Pakistan
At 1xBet Pakistan, your privacy is our top priority. We are fully committed to protecting your personal data and ensuring transparency about how we collect, use, share, and store your information. This Privacy Policy outlines the types of personal information we collect, why we collect it, how we use it, and your rights regarding your data.
By using our website, mobile apps, and services, you agree to the terms of this Privacy Policy.
1. Who We Are
1xBet Pakistan is part of the international 1xBet brand. We offer online betting services to users in Pakistan under applicable laws and regulatory frameworks. Our head office is registered in Curaçao, and our operations comply with international privacy regulations as well as relevant guidelines in Pakistan.
2. What Information We Collect
We collect the following types of personal information to provide our services effectively:
- Identity Information: Full name, date of birth, gender
- Contact Details: Email address, phone number, residential address
- Account Data: Username, account number, login credentials, and security settings
- Payment Information: Bank account details, credit/debit card numbers, e-wallet IDs (Note: We do not store full card data; this is processed via secure third-party payment gateways)
- Technical Data: IP address, browser type, device information, operating system
- Usage Data: Page views, clicks, time spent on site, preferences, and interactions
- Geolocation Data (if allowed): To verify jurisdictional eligibility
We may also collect documents for identity verification (such as CNIC, passport, utility bills) to comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations.
3. How We Use Your Information
We use your personal data for the following purposes:
- To register and manage your account
- To process deposits, withdrawals, and bets
- To verify your identity and comply with legal obligations (KYC/AML)
- To send account-related notifications and service updates
- To personalize your experience and provide targeted content or offers
- To detect and prevent fraudulent or suspicious activity
- To comply with legal, regulatory, and licensing obligations
We do not sell or rent your personal data to third parties.
4. Data Sharing and Third Parties
We may share your data with:
- Authorized payment providers
- Identity verification and anti-fraud services
- Regulatory authorities or law enforcement (where required)
- Technical service providers (for hosting, analytics, communications)
- Affiliate and marketing platforms (with consent or anonymized data)
All third parties are contractually obligated to handle your data securely and in accordance with privacy laws.
5. Cookies and Tracking Technologies
We use cookies and other tracking technologies to improve site functionality, enhance user experience, and personalize content. For more information, please read our separate Cookie Policy.
6. Data Security
We take your data security seriously. We implement advanced security measures such as:
- SSL (Secure Socket Layer) encryption
- Two-factor authentication (2FA)
- Firewall and intrusion detection systems
- Regular audits and security updates
Despite our efforts, no system is 100% secure. We advise users to keep their login credentials private and to report suspicious activity immediately.
7. Your Data Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Withdraw your consent (where applicable)
- Request account closure and data deletion (subject to legal obligations)
- Object to certain types of data processing.
8. Data Retention
We retain personal data only as long as necessary for the purposes stated in this policy or as required by law. Typically, this includes the duration of your account activity and a limited period afterward to comply with legal, regulatory, or tax obligations.
9. Children’s Privacy
Our services are strictly intended for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18. If you are a parent or guardian and believe your child has provided us with data, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The latest version will always be available on this page, with the “Last Updated” date clearly indicated.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or your data, please contact us.
Last Updated: June 2025
At 1xBet Pakistan, we are committed to protecting your privacy and providing a secure betting environment you can trust.